queen vegas

Queen Vegas has a controversial reputation. Many reputable resources give them a fairly high rating. While the players are clearly dissatisfied with many things. Moreover, the platform provider, SkillOnNet, is suspected that their games are not completely random. Although there is no official confirmation of this.

QueenVegas is powered by the SkillOnNet platform. The RNG certificate and license used by the casino belongs to SkillOnNet. Given that the RNG was tested by iTechLabs, and the license was issued by MGA, one can believe that the accusations that the software is not random are a mistake.

If we consider the casino itself, then there is nothing remarkable here. The design of the site, even when compared with small and poor sites, is terribly primitive. Site navigation is convenient, but sorting games by developers is not offered.

In general, the choice of games is very decent. Products from most famous studios such as NetEnt, Evolution Gaming, Microgaming, NYX and others are presented. There are games with real dealers, including a series of roulettes combined with slots: Sizzling Hot Roulette, Lucky Lady's Roulette, Ra Roulette, Dolphin's Roulette. There are also a decent number of jackpot games, cards, table games and others.

The site has been translated into 17 languages, including Russian. There are Russian payment systems and payment in rubles: WebMoney, YandexMoney, QIWI. However, for a Russian player, the site will not be so attractive due to the lack of mirrors. The use of a VPN is also prohibited. Moreover, in one of the complaints about the casino, it turned out that the player was allowed to play through a VPN, and when withdrawing money, this became the reason for the refusal.

Positive feedback from players about Queen Vegas casino

• Of the positive feedback from the players, only remarks about the wide selection of games. Some also point to fast payouts and good support for VIP players. Although most casino customers have a completely different opinion about withdrawals.
• One of the players noted that he exceeded the maximum allowable bet when wagering the bonus. The casino did not deprive him of bonuses and winnings. This, of course, is good, but it also shows that the casino can deviate from its other rules. Another time, it may not be in favor of the player.

Negative feedback from players about Queen Vegas casino

• In general, players give very low ratings to this casino. You can identify many problems based on their feedback. The most common problem is false advertising of bonuses. Many complained that after making a deposit, they did not receive the promised bonuses.
• Very slow support is another massive problem. There are also reviews that not operators, but bots, are responding to requests, which makes it useless to ask for help. With support, apparently, the casino has really big problems. Online chat is often unavailable and emails take a long time to be answered. At the same time, Queen Vegas notes that it is better to send messages in English. This way they can respond faster. Although you will have to wait a long time for an answer in English.
• Players have problems with both deposits and withdrawals. When replenishing an account, money may not appear on the balance for a long time. Conclusions do not go through, or the casino requests documents and does not check them. Players have also complained about high withdrawal fees.
• It has been repeatedly mentioned that many games are not available, and with an active bonus, the number of games is very limited.
• In general, there are no problems , judging by the feedback from Queen Vegas players, a lot. Problems with software, problems with deposits and withdrawals, support service, document verification, etc. It seems that players have complained about everything that can be complained about in an online casino.

It is worth noting that the casino almost never comments on player reviews. Which is a bad sign. Another drawback is that there is no Queen Vegas representative on our website, so there will be no one to consider complaints.

Conclusion

With such a huge amount of negative feedback from players, only the most risky ones will choose the Queen Vegas casino. This is clearly not the best option for the game, all things considered. There are many other casinos that are many times superior to this casino in terms of level. At the same time, there will be the same variety of games or even richer.